Webinars/Online Classes FAQ

Q. How does a webinar work?

A. We conduct all our webinar sessions through a webinar provider called LotusLive. If you register for an online event, you will receive an invitation via email containing the log-in information that you will need to access the event. Once you have entered the session, at the specified time, you will be able to see a power point presentation in the middle of the screen. On the lower right side of the screen, you will find the chat-box  where you may enter all your questions and concerns. You will be able to listen to the instructor through the audio system in your computer. 

Q. Do I need to install any programs?

A. No, you do not need to install anything to your computer. The webinar will be through a website. The only thing you need to do is check your computer's audio configuration to make sure it is working.

Q. Is the webinar going to be recorded?

A. The webinar will be given live so you will not be able to pause or Rewind/Foward during the lecture, but it will be recorded. Once the webinar is over, we will send an email containing a link to the recorded version of the lecture to registered participants only. If you cannot participate in the live session, but still would like to review the recorded session, please register online.

Q. I have registered for the webinar, when I am going to receive my log-in information?

A. Once we close registration (12pm PST day of webinar) we will send an email containing the log-in information for your registered session. The email  is usually sent in -between 1pm-2pm PST the day of the webinar. Please consider checking your spam folder.