Let’s hope that what happens at MAGIC doesn’t just stay in Las Vegas. Let’s hope that the excitement, energy and dare I say it, enthusiasm I felt at last week’s MAGIC show is carried forward throughout the year. It was nice to see a lot of foot traffic, new faces, new brands and even orders being written. I know this isn’t a barometer for the economy, but it was encouraging none-the-less.

It’s a lot to see and do with all of the shows happening at the same time: POOLTradeshow, PROJECT, MAGIC, S. L. A. T. E., WWDMAGIC, STREET and more, it’s hard to keep track of everything and impossible to see everything unless you have a pair of rollerblades with you. I was excited to be a part of the SOURCING at MAGIC marketplace and seminars. FBI presented a number of seminars and panels on a variety of topics. Frances Harder and the FBI team presented seminars on “No Risk = No Sales: How to Plan, Merchandise and Brand your Product in a Global Market,” “Turning a Bad Economy Into a Profitable Business Opportunity” and “Retailing for Profit in a New Economy.” I’m not sure how Frances had any vocal chords left after four seminars, but she was still raring to go at the FBI cocktail event Wednesday night at the Hard Rock.

It’s exciting to be a part of these seminars. We met a lot of interesting people with great stories to tell and great products to bring to market. We even signed up a number of new members, excited to take advantage of a discounted FBI membership rate for the MAGIC seminars. I know how excited and eager people are when they have a great idea or design to develop and sell. The challenge becomes how to bring that product to market. MAGIC and all of the related tradeshows are a shining example of people and companies who were able to successfully launch their ideas and sell them to targeted consumers. FBI seminars, classes, consulting and training are all designed to support fashion businesses from inception to profitable multi-million dollar brands. I speak from personal experience when I say that it’s thrilling to see our members “fly the nest” and become the next great brand. It’s not without a lot of hard work and long hours, but by taking advantage of the FBI membership, our members benefit from our expertise, knowledge and know-how to help them navigate the pitfalls of this industry.

I’m looking forward to MAGIC in August, 2010. I hope to see more FBI members showing their lines and doing great business. I know if they take advantage of their memberships, they’ll be well on their way.

Jill Mazur is an independent apparel business and technology consultant working with Fashion Business, Incorporated. Email: jill@fashionbizinc.org

I had lunch with a friend recently. I mentioned FBI was presenting a number of seminars on Sourcing at MAGIC, February 16 – 18, 2010. When she asked me what sourcing was, I had to think long and hard about how to describe sourcing in general. It seems easy enough to describe: the supply of resources as required by a business process. I’m sure that’s not what she wanted to hear, so I thought about it for a while. She is a screenwriter with no experience in any sort of manufacturing or service industry. I realized, however, that sourcing can be applied to almost any business process. In her case I related it to her wedding, I asked her to think of her wedding planning as sourcing. Think of the logistics, planning, purchasing, deliveries, setup, payments and tastings as sourcing.

Unless you’re doing everything yourself, including sewing your own dress, baking your own cake, growing your own flowers and playing all of the instruments in the band, you’re sourcing. Many brides hire a wedding planner – let’s call that the agent. The agent’s job is to facilitate the sourcing process. They smooth out the bumps, they help ensure shipments are on time, they deal with customs and suppliers and manufacturers to make sure everyone has what they need to get the merchandise manufactured and delivered on time. In the case of a bride, however, late shipments, extensions, customs holdups and shortages aren’t acceptable at all, so the wedding planner has his or her hands full just as much as an agent. Throughout the wedding planning or sourcing process there are a number of vendors supplying goods and services. A bride might have a caterer supplying food, a photographer, a DJ or band, florist, clergyperson, venue and more. A manufacturer might have fabric or trim suppliers, cutting and sewing services, shippers or freight forwarders and more. Retailers can be as demanding as a bride, so keep in mind your retailers requirements throughout the sourcing process.

That’s not the half of it, however. You don’t just start sourcing, just like you don’t just start planning a wedding. First, you need to think of your budget. How much do you have to spend to bring your products to market or to get yourself and your spouse-to-be to “I do?” Second, what should the end result look like? Third, what is the timeframe to get to the deliverable? How long do you have to plan this? In the wedding world, it may be months or years, in the retail world weeks are better than months and rarely can anyone get away with years. Fourth, how do you find a reliable, high quality agent or wedding planner that fits your requirements - budget, personality, location, contacts, etc.? Do you work off of recommendations, advertising, Angie’s List? How do you know that the person you entrust with your business will provide the services you need? Fifth, how do you begin to execute your plan? Where do you find your suppliers? How do you know the designs and fabric swatches you sent months ago will be delivered to your specifications and quantities? Can you get TOP samples? A bride can’t. But she can have her gown custom altered and chances are good, you can’t do that with your production run. Sixth, what about logistics? What are you doing to track your purchase orders, customs clearing, quota numbers and containers? Let’s hope you have a good system in place to provide visibility to all of that information. If the bride is savvy, she’s tracking her information in an organizer or spreadsheet. Last, but not least, how are you tracking your finances? Letters of credit? Payments to your agent or vendors? Due dates and payment terms? Hopefully the bride is tracking her deposits and payments by check or credit card.

By the time I finished explaining the sourcing process with my bridal analogy, my friend actually understood sourcing better than many of my clients. Then I hit her with “Hopefully, this is the only wedding you’ll ever have to plan. Apparel manufacturers source year round for millions of products to be delivered to thousands of retailers. It’s like planning hundreds of wedding a year, without the cake tasting or big parties at the end.” And, if you do it right, make your deliveries and even make your margins, you’ll keep on doing it year after year.

Jill Mazur is an independent apparel business and technology consultant working with Fashion Business, Incorporated. Email: jill@fashionbizinc.org

Well, not really, but when implemented properly, software should certainly simplify a business, not complicate it. The idea behind software is to do just that, simplify processes. Especially repetitive processes such as data entry, report generation, purchase order creation, bookkeeping and more. When a business starts getting weighed down by their systems, whether they’re bypassing the system to export their data into a spreadsheet or database, they have to jump through too many hoops (screens) to get the data they need, or more likely, the systems don’t have all of the features or functions the business requires, that’s the time to re-evaluate business processes, systems and required functionality.

Recently I found myself trying to explain ERP software (Enterprise Resource Planning) to a client and why it might not be the right investment for her business at the moment. I’m not saying ERP software isn’t a good investment for many businesses, because it definitely is. What I was trying to convey to her is that it wasn’t necessarily right for her business at this point in time. She’s a small apparel manufacturer, with 5 million in sales last year, who needs to track sales orders, purchase orders, raw materials, finished goods and have some sort of integration to a general ledger. She and two other people in her office are handling everything manually right now, with the exception of her bookkeeping, which is on Quickbooks. Finding a solution for her will not be a problem. There are many affordable options for her to choose from which will allow her business to keep growing.

Software is an ever-changing commodity, or at least it should be. Much like the automobile industry, software is constantly being updated. New features are added all the time. New cars arrive every year and even your old favorite cars (Honda Accord, Toyota Camry, Ford Explorer) are re-designed every few years. System updates, or patches to fix bugs or problems, are constantly being released. Once you buy or lease software, you should expect to stay current with your support contracts in order to receive new updates and system support. You don’t buy a car and never have it serviced, do you? The same can be said for your software. At some point your business may change or outgrow your existing systems and it’s time to buy something new. Remember those carefree days driving a two seat convertible? Now you’re driving along in a seven passenger SUV or minivan. Times change, so should your software, or it should have the ability to change with you (not as easily done with a car!)

As businesses grow, so do their requirements. As it grows, the owners and employees will need a more fully integrated suite of software solutions – Product Lifecycle Management (PLM), Warehouse Management (WMS), possibly pattern making and grading software, maybe Customer Relationship Management (CRM) or ecommerce and point of sale retail management, forecasting and planning, and most definitely integrated accounting. The thing is, a growing business needs tools to help manage all of the existing pieces, and if done properly, allow the business to keep growing by integrating additional software or migrate to more robust solutions. Without the people-power to enter data, run reports, analyze information, etc. however, the systems create more work than can be handled by the business, leading to frustration and complications.

Different types of businesses may have different system requirements as well. Privately held businesses have different needs than publicly held businesses reporting to shareholders, board of directors and the ever-present Sarbanes-Oxley accounting and reporting requirements. Transparency and accountability are the cornerstones of any publicly held company and, as such, have much more stringent accounting requirements. ERP solutions are designed to meet Sarbanes-Oxley guidelines and truly do simplify business processes, at least from an accountant’s standpoint. Business owners may not like having such stringent reporting and accounting requirements, but the government demands it and these systems provide the tools to manage it.

The key to simplifying business software is to understand the business – customers, services, products, reporting and accounting needs, then finding the right solution to support it. There’s no one single solution that’s right for all businesses, which is why there are so many software companies out there. It’s the same with automobiles. There are so many different types of cars out there to meet so many different needs. Figuring out the right solutions for a business takes time. Understanding what the business looks like today and what it may look like three years from now is an important exercise when trying to plan out the system architecture and how it will support the needs of the business now and into the future.

Jill Mazur is an independent apparel business and technology consultant working with Fashion Business, Incorporated. Email: jill@fashionbizinc.org

Recently, Fashion Business, Inc. conducted a seminar on selling goods to foreign markets. We were fortunate to have Julia Son from Hong Kong Trade Development Council (HKTDC) and Bobby Hines, International Trade Specialist, from U. S. Department of Customs as our guest speakers. It was a fascinating discussion, not easily summarized in a few paragraphs, but I’ll do my best.

As I’ve talked about in previous blogs, if you’re looking to expand your customer base, perhaps you should look outside the U. S. borders. The U. S. government has a number of programs in place to help your business sell to foreign markets if, and it’s a big IF, the products you’re looking to sell are made primarily in the U. S. I won’t try to explain the details of this – go to the Office of Textile and Apparel website for more information on what types of products qualify. All products will need a certificate of origin in order to be considered for export. For mixed origin materials or manufacturing, you’ll want to check with the Office of Textile and Apparel to see if your products will qualify. NAFTA or CAFTA goods have a different set of rules and regulations, so be sure to check with the Office of Textile and Apparel regarding these qualifications.

Enough of that, The U. S. government is very happy to encourage businesses to sell internationally. Exporting goods to foreign consumers helps strengthen our economy and who doesn’t want that? The Department of Commerce has offices in over 170 countries. Some of the many purposes of these offices are to help to identify markets for your company’s products, determine the best methods to handle financial transactions, orders, shipments and more. Plus, help you make connections in the countries your looking to develop your business contacts. Looking to find out the basics of exporting? Go to http://www.export.gov/ for essential information. Want to know more? Consider purchasing A Basic Guide to Exporting available at the U. S. Government bookstore.

When I talk about exporting with some of my clients, I usually hear about all of the barriers they’ve encountered trying to create an international business. Well, that may be true. Not all countries have the same type of trade relationship with the U. S. Some of those barriers may be with a specific country, or perhaps with the type of product a company is trying to export. Your best bet is to look for countries with Free Trade agreements with the U. S. Currently, we don’t have a Free Trade agreement with India, which makes trying to export products there very difficult. You’ll have a better chance trying to sell to Australia, Bahrain, Chile, Israel, Jordan, Morocco, Peru, Oman, or Singapore each of which has a Free Trade agreement with the U. S. Free trade isn’t limited to these countries – remember NAFTA or CAFTA? There are plenty of trade agreements with more than 150 countries, so do some homework to find countries and markets that are right for your products.

Looking to sell your product to China? Your first stop should be Hong Kong. Why? Prospects are bright, despite the global economic downturn. The U. S. government expects Hong Kong and China to bounce back faster than the rest of the world and Asian markets are hungry for U. S. products. Hong Kong is an easy entre to Mainland Chinese markets. It has a separate legal system, currency and customs system from that of Mainland China. And, did you know, English is the official language in Hong Kong? Hong Kong has an open financial banking system. There are no foreign exchange controls. It may be easier for you to get paid through a Hong Kong company rather than a Mainland Chinese company. If that’s not enough to entice you, Hong Kong is a free port with virtually no duties or tariffs; perfect for small to medium sized firms looking to do business in Hong Kong or Mainland China. Hong Kong is the perfect stepping stone into Mainland China and the rest of Asia. Want to find out more, go to Hong Kong Trade Development Council (HKTDC) for information.

One more thing, the U. S. is one of the last countries in the world still using the Imperial measurement system. Almost every other country uses the Metric system. If you plan to sell products to foreign markets, make sure you sell them in the correct unit of measure for each country. A 32″ waistband won’t get you very far in many countries.

Some important websites to visit for anyone looking to export U. S. goods:

http://www.export.gov

http://www.buyusa.gov

Jill Mazur is an independent apparel business and technology consultant working with Fashion Business, Incorporated.  Email:  jill@fashionbizinc.org

Cal Poly Pomona Students Receive Joyce Eisenberg-Keefer Scholarships

Students from the Apparel Merchandising and Management (AMM) department at Cal Poly Pomona won six of the eight Joyce Eisenberg-Keefer Entrepreneurial Scholarships awarded annually through the Fashion Business Inc (FBI).

Sophomores Nicole Palumbo, Lynette Salgado, Samantha Gagne and Renee Roberts split an award of $1,000, awarded to students from a four year college who can present the best written business plan, and/ or the best thought through design concept for a line of apparel or accessories.  The Cal Poly team had developed a case analysis of Target’s women’s wear business, proposing a new business plan that would enhance bottom line profitability through improved merchandising and visual display strategies, centered on the concept of ‘My Brand’.

In addition, two other AMM seniors, Trish leBarge and Allie Poon, were honored with Joyce Eisenberg-Keefer scholarships for their outstanding work.  Each received associate membership of the FBI for one year plus $600.00 credit for any of the 80 plus seminars and classes presented at the FBI.  The awards were presented by Ethan Eller, Building Manager of the New Mart.

Other Joyce Eisenberg-Keefer scholarships were awarded to Diana Cha and Sara Caterinicchia.

The Apparel Merchandising & Management department at Cal Poly Pomona is a leading provider of Bachelor of Science graduates for the apparel industry in California, with specializations in apparel production and fashion retailing.  Fashion Business Inc. provides the industry with a range of training, education, consulting and other business services to support its growth and profitability

Speed to Market – Fast Turn – Rapid Response

What do these terms mean to the apparel industry in 2009? Good news and bad news!

New times = New methods of doing business = Rapid response to the demands of the retailer and consumer.

But, can the average apparel manufacturer respond rapidly? Well, for the small company who, due to their smaller orders are for the most part producing domestically it is good news. They can turn on a dime and produce faster than the larger companies who need a much longer lead time to produce their goods, usually in far off places. Smaller companies with small orders ship them to the retailer, then if the orders sell through they get reorders. This is the very best of new business news for new and smaller manufacturers. It is also good news for the retailer as they can plan for the demands of their customers, the weather, and the economy etc. This new type of selling and buying results in the manufacturer having a much better cash flow, as they will not be seeking funding for larger orders when selling through the traditional five seasons each year.

This tradition of selling at the four or five markets each year usually requires groups within each line that demands cash outlay for the expenses for patternmaking and sampling. Now, the manufacturer is constantly designing, which they really always have and then showing new products, and shipping weekly or monthly new merchandise. So now the manufacturer can get paid more often. They do not need to invest heavily in the five big lines a year as they are now producing and shipping new items to replenish sell through products. The retailer will also have less of a cash flow problem with this type of merchandise planning. The customer will see new items when ever they shop. A win win in a new economy! Well, we hope so.

So, it has at last been officially noted by many international economist that the small business owners are really the backbone of our economy, not only in the US but globally. The big branded companies are not fairing well and many have had to cut back or worse, close their doors. Small businesses can adjust and respond as they don’t have large overheads. For the most part they contract out all their work, including sewing, cutting, bookkeeping etc. and cut back on other expenses to respond to demands, or lack of demands of the economy.

Some for the negative results of this new economy is that bigger retailers are demanding, from branded manufacturers that they discount or allow markdown money. Additionally, major discount store, e.g. Marshals, TJ Maxx, Ross are producing more private label. This has resulted in much cheaper prices for the average clothing labels that are now being sold. The price of clothing today is the lowest we have seen in years. Due to the recession sewing factories around the world have all been forced to lay off workers. The ports in China and other locations are full of containers with cancelled orders. These goods may get discounted and sold or they will have to be destroyed.

However, much merchandise is still being produced domestically, especially in southern California where they produce premium denim, active sportswear and contemporary clothing. But sadly both the off shore and the domestic sewing contractors reluctantly have been forced to take cuts in their pricing so that they can keep their workers working. This rational is in the hopes that the economy will turn around and then the demand for new clothing will pick up. The alternative is to lay workers off and then when the economy turns around they will then need to reinvest time and money in finding good workers and training them.

Another change in business methods are that some of the higher end retailers are asking the smaller manufactures to sell on consignment and this is not a good idea. It was bad enough that traditionally the manufacturer has taken all the risks with development and production costs then have to wait to get paid. Now they are expected to take ALL the risk and maybe then get paid!

Talk about getting screwed!  - Consignment selling will be one of my next blog topics.

But, now onto a very different topic. It is the season to be merry! And I need to take a deep breath and keep my mouth shut when I see all those ugly heavy knitted sweaters decorated with Christmas trees adorned with lights and holly. Or, equally as offensive fashion trend, those cheaply mass produced red jackets lovely dragged out annually of the closets. Where, in my very opinionated opinion they should really remain for posterity. J

HAPPY HOLIDAYS TO YOU AND YOUR LOVED ONES. I HAVE MUCH TO BE GRATEFUL FOR IN MY LIFE AND ALTHOUGH CLOTHING IS MY BUSINESS IT IS NOT MY LIFE.

It’s time to start looking at your business from a global perspective.  How many of you are buying or selling your products outside of the U.S.?  If not, you need to start looking at how to create a global presence for your products.  The U. S. economy is going through a lot of turmoil these days.  If 100% of your business is reliant on the U. S. economy you’d better buckle up, you may be in for a bumpy ride.  Think of the analogy of putting all of your eggs in one basket; it’s the same thing.  With global markets opening up and technology available to allow commercial transactions in multiple currencies there’s no better time to explore opportunities outside U. S. borders. 

I remember not too long ago when trying to sell or buy Canadian products was such a deterrent most apparel companies decided it wasn’t worth the effort.   Now, I can’t see why a smart business person wouldn’t welcome the opportunity to access global markets, suppliers and buyers.  If I were a buyer or manufacturer in this economy, I know I would want to spread my risk and potential reward through as many channels as possible.  When I think about how I would do this I know I need to reach as many buyers or manufacturers as possible.  U. S. tradeshows are great for U. S. buyers and suppliers, but most are not heavily attended by international buyers.  So, how would I reach an international market?  Easy.  I would look outside our borders to find global tradeshows.  The types of shows that attract buyers from Europe, Asia, the Middle East and more.  Many of these economies are doing well, buyers have deep pockets and are looking for new, exciting products.  American brands hold a great deal of cache and brands “Made in America” are always appealing to a foreign market.  If I were a retailer, I would look for exciting new trends and global brands to fill my store; things I wouldn’t find in every mainstream boutique or department store. 

So, how do I start?  How do I find international buyers for my products?  How do I find great brands or products for my stores?  How do I make connections to global manufacturers, suppliers, agents and buyers?  Hop on a plane!  Head on over to Hong Kong Fashion Week and World Boutique.  FBI is working directly with the Hong Kong Trade Development Council to promote the upcoming Hong Kong World Boutique and Fashion Week January 18 – 21, 2010.  FBI and HKTDC are offering an AMAZING AIRFARE AND HOTEL DEAL to first time buyers who would like to attend Fashion Week and the World Boutique this January in Hong Kong.  Intrigued?  I’ll bet you are!  Even If you’ve attended this show before, there are some amazing hotel deals to be had through HKTDC.  Looking to exhibit instead?  There are a number of options for first time exhibitors and established brands.  There’s even a fashion show if you’re so inclined to participate. 

Please don’t wait to sign up for this global opportunity.  Email us at FBI to find out more or stop by the FBI office on December 7, at 3:00 p.m. to see a presentation from Dannie Chiu and Julia Son from HKTDC.  The primary goal of this presentation will be to discuss the upcoming Hong Kong World Boutique and Fashion Week January 18 – 21, 2010 and why it would be of benefit to attend either as a buyer or as an exhibitor.  You’ll get a better understanding of Asian and Global markets, the types of buyers, distributors, manufacturers and retailers attending the show and get the answers to all of your global questions. 

Jill Mazur is an independent apparel business and technology consultant working with Fashion Business, Incorporated.  Email:  jill@fashionbizinc.org

I recently had the opportunity to speak with Kelli Nelson of FindFashionRep.com to discuss how she came up with the idea for this terrific website.  FindFashionRep.com provides designers and manufacturers with the information they need to make informed decisions when looking for sales representation.  Using the service is very simple.  Kelli has done all the work to make the process as painless as possible.  A designer or manufacturer logs into the site, answers a few questions about the type of product, the target market, price points, etc.  After selecting a territory a list of suitable reps is provided.  The designer or manufacturer can then view the other lines being offered by each rep to help determine if their products would be a good complement to the existing offering.  It may take several tries to find the right rep, but once the designer or manufacturer selects a rep they will receive contact information, price points and product descriptions of the other lines.

What Kelli has done is take the guess work and the leg work out of finding quality sales representation across the U. S.  It’s hard to imagine how much time and energy it must have taken her to develop this database, let alone the time it takes to keep it up to date.  Sales reps are encouraged to update their line lists, price points and other relevant information on a regular basis in order to make FindFashionRep.com the most comprehensive of its kind. 

New FBI member Kelli Nelson got her start in the fashion industry in 1988, while still in college.  Working as an assistant sales rep to the West Coast sales manager of Z. Cavaricci, Kelli learned the ins and outs of representing a major brand to retailers of all sizes.  She quickly moved up the ranks at Z. Cavaricci, acquiring more responsibility and more skills.  Kelli started her own company, In Harmony, in 1995.  Using the knowledge she acquired at Z. Cavaricci, she built In Harmony into a multi-million dollar business.  The one issue that always nagged at her was how to find the right sales representation for her brand.  “It’s not enough to know a few good sales reps,” Kelli said in our interview “it’s about finding the right rep for your product.”  The trick to finding a great rep is understanding the labels or products they carry and who they are able to sell to.  Unless she flew to a specific sales territory she would spend countless hours on the phone trying to locate good reps through recommendations and referrals that were already closely aligned with her target stores. 

 In 2006, Kelli decided to start compiling an extensive database of independent sales reps in the 12 major U. S. fashion markets.  Her goal was to cover all categories of mens, womens and childrens clothing and accessories across all major U. S. markets. Many hours of work went into developing what is now known as www.FindFashionRep.com

We’re excited to have Kelli on board as a new FBI member.  I encourage you to check out her site and services.  It’s a great idea and long overdue.

Jill Mazur is an independent apparel business and technology consultant working with Fashion Business, Incorporated.  Email:  jill@fashionbizinc.org

As a relative newcomer to the world of blogging, I didn’t realize how much fun, or how difficult blogging can be. It’s fun, because I can write just about anything I want – which is also what makes it so difficult - narrowing down my ideas into one somewhat coherent stream of thought. Which is why I’m getting back to the business of fashion. Because that’s what we do here at Fashion Business, Incorporated.

And speaking of here, did you know we now have an FBI location in San Francisco? That’s right – We now have a chapter serving the San Francisco Bay Area, offering classes in multiple locations including through our partnership with the Small Business Administration. Janet Lees is directing all FBI programs in the Bay Area as well as fund raising for the SF FBI office. A native of UK, Janet has been involved with the Bay Area fashion and design industries for 16 years and is especially proud of the programs she’s developed to support entrepreneurs in fashion and the arts. In addition, she is an experienced small business owner and an active partner in her husband’s modern furniture company, Jason Lees Design, located in Oakland, where she is responsible for Public Relations and has secured ink in local, national and international press. We are so fortunate to have Janet on board and are very excited to be able to present many new and popular seminars to our Bay Area members. Check out our list of upcoming events in Northern and Southern California, Atlanta and Phoenix – open to members and non-members alike.

When most people think of fashion they think of runways filled with glamorous models, fashion magazines full of glossy advertisements, celebrities at movie premiers or awards show or maybe even “Project Runway.” At FBI we know that the finished product, what the consumer sees, is the end result of many months of design, planning, manufacturing, logistics and more. There are so many pieces to the puzzle of successful fashion businesses that it’s no wonder so many companies can’t make it in today’s economic climate. No, not just because people aren’t buying clothing, accessories or shoes. They are, just take a look at the latest retail numbers to see sales have improved greatly. It’s because business is changing. Wholesale, retail, ecommerce – it’s all changing. As a fashion business, you need to have the skills to stay on top of new retail buying and selling trends, new credit and financing issues that are affecting us all, new business and technology skills and even new ways of doing business with your vendors. That’s where the FBI comes in. Why not take full advantage of your FBI membership? Or, if you’re not currently a member, become one. Memberships start at $200 per year, but the knowledge you gain is priceless. We’re here to service the fashion communities in California as well as seminars in Atlanta, Phoenix and New York. Can’t be here in person? We have a number of classes and seminars online at very affordable prices. Contact Jacquelyn@fashionbizinc.org for more information or just stop by our offices or website. We look forward to seeing you.

Jill Mazur is an independent apparel business and technology consultant working with Fashion Business, Incorporated. Email: jill@fashionbizinc.org

Well, actually, October was National Cyber Security Awareness Month, so it’s a little late to post this, but it’s never too late to be aware of your cyber and network security. National Cyber Security Awareness Month (NCSAM), sponsored by the Department of Homeland Security, has been conducted every October since 2001, and is a national public awareness campaign to encourage everyone to protect their computers and our nation’s critical cyber infrastructure.

What does this have to do with YOU? Everything. If you’re reading this blog you must be using a computer or some type of tool that allows you to access the internet. If you can access the internet, it’s possible that someone or something can access your data or network. Identity theft is on the rise. Malicious viruses and network hackers always seem to be looming close by. What can you do to protect yourself and your business?

1: Be smart about your computer, your network and especially your passwords. Computers and networks should be running up to date security software which scans for viruses, spyware and more on a daily basis. If you work in an open or public location, log off of your computer when you step away from your desk. Yes, it’s irritating to have to log back in, but better safe than sorry. Don’t share your passwords, ever. And don’t use the same password for all of your email, online accounts, banking and more. See below for some hints on how to create strong passwords. What should you do if you find your computer is the recipient of a virus? See #3 on the list.

2: Any information, data, files, pictures, etc. that has any importance to you or your business should ALWAYS be backed up to a separate, secure location. And I don’t just mean a little USB drive which can easily be lost. It’s worth the investment for yourself or your business to have secure, offsite storage of your files with a reputable company. You can usually backup your files on a daily, weekly and monthly basis to your server or to an online, internet data storage which should be accessible to you any place you can get an internet connection. If you’re like me and everything you have is on your laptop, what do you do if the darn thing crashes or gets stolen? It would take me a while to get a new laptop, but only a few minutes to get to all of my files. Backing up to a separate hard drive is also a good idea, but if you keep your hard drive in the same place where you keep your computer, it’s not a very good disaster recovery plan. Oh, and always, always, ALWAYS check your back up to make sure your data is actually there!

3: Know when to ask for help. Professional help, that is. Sole proprietors and small business owners are notorious for knowing “someone” who can help them with their computer or network. That “someone” usually turns out to be the next door neighbor’s 15 year old kid who’s a computer genius. Yes, he may be a genius but does he know what to do when your network is infected with a virus or your server is out of commission? Probably not. So what should you do? Well, I recommend establishing a relationship with an IT service provider who will help manage your network, servers, computers and more. Fees for these types of services can be very affordable depending on the service and support you need. Knowing that someone is keeping your network running smoothly, monitoring your system backups and keeping your security software up-to-date provides piece of mind to many businesses. Heck, you can even outsource your IT help desk to some of these service providers. In this case, what you don’t know about computer and network security can really hurt you or your business.

Some top tips from www.staysafeonline.org:

• Keep your web browsers and operating systems up-to-date. Internet Service Providers (ISPs) and software companies regularly update their browsers and operating systems not to annoy you (yes, I know it feels like this), but to fix security issues and bugs which may allow unintentional access to your systems. By keeping up-to-date on the latest releases you help close these security gaps.
• Back up important files – see #2 above. I would recommend you back up all files, because you never know what’s important until you can’t find it.
• Use caution with email attachments – many email programs have an automatic virus scan for all email attachments, make sure you use it. If something looks or seems suspicious, DON’T OPEN THE ATTACHMENT! Call or email the person who sent it to you and ask them to tell you what was in the attachment. If they don’t know or say they never sent you an attachment, it’s probably a virus and should not be opened anyway.
• Create strong passwords:
  • Don’t use passwords that are based on personal information that can be easily accessed or guessed.
  • Don’t use words that can be found in any dictionary of any language.
  • Use both lowercase and capital letters and/or a combination of letters, numbers, and special characters.
  • Use different passwords on different systems.
• Use security software tools as your first line of offense – there is no reason not to have up-to-date security software running on your computer and network. It may cost a monthly or yearly fee, but I can guarantee that fee is a lot less than the cost of having a professional come out and try to recover lost data from an infected system.

Jill Mazur is an independent apparel business and technology consultant working with Fashion Business, Incorporated. Email: jill@fashionbizinc.org