
Fashion showrooms and sales reps are paid as a result of the quantity they sell. It’s no wonder they may be a little territorial. Most showrooms require all the sales made in their assigned territory to come through them…regardless of how or when they were acquired.
For example…let’s say you’ve launched your line yourself…scored some great orders at MAGIC or another trade show and even used your frequent shopping habits at some local boutiques to help land your line on their shelves. Even better you may know someone..who knows someone who can get your line in some major department stores.
Here’s the deal….When you sign on with a showroom or sales rep they’ll normally request that you hand over all information on sales that have happened in their territory. And Yes…the commission as well. Are you still listening?
For most of you who know the excruciating hustle of getting your own sales, handing them off may seem incredibly painful…not to mention terribly unfair. However, this untimely transfer can in fact work to your advantage.
By handing some key accounts off to your showroom right from the start you can…..
1. Build Your Own Momentum– By already having some orders before you sign on with a showroom you’ve just given them a running start. Sometimes showrooms end up dropping new lines rather quickly because they just can’t manage to get them off the ground. They are leery about investing too much time in an untested line because they’re busy paying the bills with some proven staples (You can’t really blame them.) However by handing off your existing contacts you could be giving your showroom just the motivation they need to keep hope alive.
2. Put Your New Team to Work on the Bottom Line–Your sales rep’s commissions shouldn’t be collected until the order is shipped and preferably the final payment has been collected. So although you may have landed a fat order– unless the total cycle has been completed it would be premature to count it as money in the bank. By handing accounts over to your showroom asap they may be able to warn you about stores with bad credit or reputations you may not want to produce for…. or they may be able to use their leverage in the industry to help ensure you collect on time.
3. Show Your Retailers….How Good It Looks to Be Seamless–Your retailers need to see you and your showroom as a seamless entity. As soon as your showroom comes into the picture they should be reaching out to your existing customers, soliciting re-orders, building trust, following up on delivery dates and putting their sales magic to work. Customers hate confusion…do I talk to you? her? both? Who do I call with a problem? To reorder? Set up the relationship between your showroom and customers immediately so they know they’ll be taken care of for whatever they need.
Don’t let your ego get away with you when it comes to handing off your accounts to your showroom. While their may be instances where you may want to question this hand-off such as teritory or outreach issues– but for the most part you will probably just have to get with the program. You’re simply handing off the job (and yes the commissions:( to someone else on your team. If you’re going to do it…do it with a smile. It can be a good thing…